FAQs

About Well by Vets

  • Well by Vets is a vet-built community for cat and dog owners everywhere, developed to make expert pet health care simple and accessible. We offer a vet-designed book, and growing collection of trusted educational articles and resources to help you understand and care for your pet’s wellness at home. Our mission is to give pet owners confidence through reliable, evidence-based advice from professionals who truly understand animal health.

  • Well by Vets is for dog and cat owners everywhere who want to take an active role in their pet’s health and wellbeing. Whether you’re a new or experienced owner, our veterinarian-approved products and resources provide practical, science-backed support for everyday and emergency care. Founded in New Zealand and trusted worldwide, Well by Vets helps you stay a step ahead in your pet’s health.

  • Yes — every product and resource from Well by Vets is created or reviewed by qualified veterinarians. Our first aid book, and articles are built from years of clinical experience and designed for real-world use. You can trust that everything we offer is practical and based on veterinary science, giving you reliable support for your pet’s health at home.

  • Pet wellness is about prevention, early care, and quality of life. Pet owners play a vital roll. Here’s how to support your pet’s wellbeing:

    • Build healthy daily habits

    • Recognise subtle changes early

    • Be prepared with first aid essentials

    • Know when to act and seek help

    By developing these skills, you can help your pet stay healthy, prevent avoidable issues, and respond confidently when the unexpected happens. That’s exactly what Well by Vets is here for.

The Book

  • Our Pet First Aid Book is designed with dogs and cats in mind. It covers the most common sudden illnesses, injuries, and emergencies seen in cats and dogs, by veterinarians.

  • Our Pet First Aid Book is a comprehensive guide that teaches you how to assess situations, provide first aid, and recognise when urgent veterinary care is needed. It’s designed to help you act confidently in those critical first moments, but it is not a substitute for professional treatment. The book empowers you to stabilise your pet and make informed decisions until you can reach a vet for individual assessment and treatment.

The First Aid Kit

  • Of course! You can download our free Pet First Aid Kit Checklist from the resource page here. If you prefer a complete kit, our vet-designed Pet First Aid Kit includes all the essentials in a convenient, water-resistant carry bag, perfectly sized to fit our book. For a ready-to-go option, you can shop the Pet First Aid Bundle, which includes everything you need for home or travel.

Pet Health

  • We’re always adding new articles and resources to help pet owners learn about health, wellness, and first aid. Try the search bar on our Pet Advice page for more information. If you can’t find what you’re looking for, we’d love to hear from you — please reach out via our Contact page and let us know what topic you’d like us to cover next.

  • Most healthy adult pets should visit the vet at least once a year for a wellness check and vaccinations. Puppies, kittens, seniors, and pets with ongoing conditions may need more frequent visits.

    Regular check-ups allow early detection of issues before they become serious and help your vet tailor care according to your pet’s age, lifestyle, and needs. Prevention is key to keeping your pet healthy and happy.

  • Being proactive means understanding your pet’s needs and staying ahead of potential problems. You can start by subscribing to our Newsletter to receive our free resource — “5 Vet-Recommended Questions to Ask At Your Vet Appointment”.

    Follow us on Instagram for ongoing tips and trusted advice on all things pet wellness & first aid.